Our product review is a service trusted by the likes of Meta, Sony and Tencent. The findings have been used to evaluate publishing opportunities, focus in-development projects and turn around live games.

A two week remote engagement sees our team play your game (or game-adjacent product) as well as comparables in the market. We use our play insights alongside data and dev team discussions to build a tailor-made report that lists clear problem statements, followed by creative solutions to address them.

Guided by the client, we focus our attention on topics as broad as economy, progression, monetistation and gameplay. Our advice is backed by decades of creative and product experience in the world’s most successful games.

The Process
  • Contracting

    We have a simple agreement that has been well review. Alternatively we use your template.

  • Discovery call

    We meet with the development team to discuss the product and the problems they are facing.

  • Discovery report

    We deliver our notes to the dev team for ammendment. This document defines our focus.

  • Play

    We play your product as well as any competitor or reference titles.

  • Review

    We review any relevant documents or data.

  • Problem statements

    From a longlist of problems we distill a handful of concise problem statements, ordered by importance.

  • Solutions

    We design solutions, which address each of the problem statements.

  • Report delivery

    We deliver the report to the client, with comment access.

  • Closedown call

    An open-ended call where the development and DoP team discuss our findings, as well as further ideation and interesting creative solutions.

Suitability

Department of Play is selective in our projects: We are an intentionally small agency and pride ourselves on the highest quality output. We exclusively work with teams and products where we believe the process will be enjoyable and useful. If we feel we are not a fit we are always happy to make other introductions.

We have worked with single page pitch documents all the way up to products that have been live for over two decades. Generally, the earlier we are engaged the sooner we can save you from frustration and lost dev cycles. We are also low distraction, commonly requiring only two or three hours of contact time.

Availability

Traditionally new client wait times have been in the region of four weeks to three months. As of March 2025, we have reopened the product review offering, but with a reduced capacity of one project per month.

Beyond the Review

A review is always our first engagement on a product, as it gives us foundational insight into its commercial and creative state. For about half of our clients this gives them the confidence on how to improve their game independently, but for some clients we help them with their next steps.

We have advised clients with work as varied as full economy modelling and balancing, feature design, prototypes and concept artwork.

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